Night Healthcare Security & Emergency Response

Piedmont Healthcare; Augusta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Piedmont Augusta Hospital is hiring a dedicated Security Officer to help keep patients, staff and visitors safe. You will patrol facilities, monitor entrances, respond to incidents, perform risk assessments, and coordinate with first responders.

Strong customer service and calm decision making are essential. Qualifications include a HS diploma or GED, no experience required (2 years preferred), and required licenses/certifications such as a valid GA driver's license and IAHSS credential.

Qualifications

• Demonstrates Piedmont values and delivers excellent customer service to patients, staff and visitors.
• Screen for and interdict weapons entering a facility.
• Maintains security of hospital, professional buildings and parking areas.
• Performs incident documentation and initial investigation.
• Actively monitors at-risk patients and de-escalates difficult situations.
• Responds to aggressive behavior and applies restraints when needed.
• Enforces PHC policies and applicable laws.
• Directs traffic when required.
• Assists patients/visitors with directions and emergencies.
• Advocates crime prevention and a secure work environment.

Responsibilities

• Demonstrate Piedmont values and excellent customer service to all patients, staff and visitors within a Piedmont Facility.
• Screen for and interdict weapons as they enter a facility.
• Maintains security of the hospital, professional buildings and parking lot/deck.
• Responsible for a variety of safety routine and emergency security activities
• Perform incident documentation and initial incident investigation.
• Responsible for actively monitoring all at risk patients and deescalating difficult situations.
• Respond appropriately to aggressive behavior and apply physical restraints.
• Demonstrate respect and courtesy in the conduct of job performance.
• Perform documentation in the medical record.
• Enforces all PHC policies, regulations and applicable state and federal laws.
• Directs traffic when required
• Assists patients/visitors by giving directions and responding to emergencies.
• Advocates crime prevention and a secure work environment through observation, interaction, and intervention.

Skills

Customer service

De-escalation

Situational awareness

Communication

Security procedures

Education

HS Diploma or GED

Job description

Piedmont Augusta Hospital is hiring a dedicated Security Officer to help keep patients, staff and visitors safe. You will patrol facilities, monitor entrances, respond to incidents, perform risk assessments, and coordinate with first responders.

Strong customer service and calm decision making are essential. Qualifications include a HS diploma or GED, no experience required (2 years preferred), and required licenses/certifications such as a valid GA driver's license and IAHSS credential.