Night Guest Services Associate

HomeTowne Studios by Red Roof; Salem (OR); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental

Vision

Competitive Pay

Employer Paid Life Insurance

PTO

401K with Employer Match

Career Growth Opportunities

Job summary

HomeTowne Studios by Red Roof in Salem, OR is seeking a Night Attendant to greet guests, assist with late requests and ensure security and comfort during overnight hours. The role offers part-time hours and a wage up to $17.00–$18.00 per hour, with employee benefits.

Responsibilities include courtesy calls after check-in, helping with late check-outs, maintaining lobby cleanliness, and providing courteous service while protecting guest privacy.

Qualifications

• High school diploma preferred or equivalent experience.
• 1 year in previous customer service position.
• Must have basic office skills (math, cash handling, computer skills, etc.)
• Basic English communication (verbal and written) skills required.
• Prior hospitality experience preferred.

Responsibilities

• Conduct courtesy calls within 30 minutes after guest check-in.
• Assist guests with request and/or complaints after hours.
• May handle check-ins/check-outs and make guestroom keys for lost/lockouts.
• Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry.
• Clean, dry and fold linen, blankets, bedspreads, etc.
• Provides courtesy patrol in lobby and front entrance area.
• Ensures exceptional customer service to all guests while maintain guest privacy and safety
• May compute bill, collect payments, and make changes for guests, post charges to Property Management system.
• Complete department checklists and reports for relevant shifts.
• Maintain a neat, clean, and well-groomed appearance.
• Performs other related duties as assigned.

Skills

Customer service

Cash handling

Basic math

English language

Education

High school diploma or equivalent

Job description

HomeTowne Studios by Red Roof in Salem, OR is seeking a Night Attendant to greet guests, assist with late requests and ensure security and comfort during overnight hours. The role offers part-time hours and a wage up to $17.00–$18.00 per hour, with employee benefits.

Responsibilities include courtesy calls after check-in, helping with late check-outs, maintaining lobby cleanliness, and providing courteous service while protecting guest privacy.