Guest Experience Associate - Front Desk & Check-In

HomeTowne Studios by Red Roof; Salem (OR); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Dental

Vision

Competitive Pay

Employer Paid Life Insurance

PTO

401K with Employer Match

Career Growth Opportunities

Job summary

HomeTowne Studios by Red Roof in Salem, OR is seeking a Front Desk Agent for a part-time role with starting wages of $16.50–$17.00 per hour.

Responsibilities include greeting guests, handling reservations, checking guests in and out, cashier duties, and coordinating with housekeeping and the General Manager to ensure guest satisfaction. A high school diploma or equivalent and 1 year in customer service are preferred.

Qualifications

• 1 year in customer service or related role.
• Basic office skills including math, cash handling, and computer use.
• Basic English communication (verbal and written) required.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome guests with friendly greeting and smile.
• Handle reservations, check-in/check-out, and cashier functions.
• Make and monitor reservations; update room status.
• Communicate with General Manager and front desk staff.
• Coordinate with housekeeping on checkouts and stay-overs.
• Perform additional duties as assigned.

Skills

Customer service

Cash handling

Basic English

Office skills

Education

High school diploma or equivalent

Tools

Front desk computer system

Job description

HomeTowne Studios by Red Roof in Salem, OR is seeking a Front Desk Agent for a part-time role with starting wages of $16.50–$17.00 per hour.

Responsibilities include greeting guests, handling reservations, checking guests in and out, cashier duties, and coordinating with housekeeping and the General Manager to ensure guest satisfaction. A high school diploma or equivalent and 1 year in customer service are preferred.