Night Guest Services Attendant — PTO & 401(k) Benefits

HomeTowne Studios by Red Roof; Houston (TX); Presencial; USD 24.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental

Vision

PTO

401K with Employer Match

Career Growth Opportunities

Employer Paid Life Insurance

Descripción de la vacante

HomeTowne Studios by Red Roof in Houston is seeking a Night Attendant to provide guest services during overnight hours. The starting wage is $17.50 to $18.50 per hour, depending on experience.

The role includes courtesy calls after check-in, assisting guests with requests after hours, and handling check-ins/check-outs. Benefits include health insurance, dental, vision, 401K with employer match, PTO, and career growth opportunities.

Formación

• High school diploma preferred or equivalent experience.
• 1 year in previous customer service position.
• Must have basic office skills (math, cash handling, computer skills).
• Basic English communication (verbal and written) skills required.
• Prior hospitality experience preferred.

Responsabilidades

• Conduct courtesy calls within 30 minutes after guest check-in.
• Assist guests with request and/or complaints after regular office hours.
• May handle check-ins/check-outs and make guestroom keys for lost/lockouts.
• Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry.
• Clean, dry and fold linen, blankets, bedspreads, etc.
• Provides courtesy patrol in lobby and front entrance area.
• Ensures exceptional customer service to all guests while maintain guest privacy and safety
• May compute bill, collect payments, and make changes for guests, post charges to Property Management system.
• Complete department checklists and reports for relevant shifts.
• Maintain a neat, clean, and well-groomed appearance.
• Performs other related duties as assigned.

Conocimientos

Customer service

English communication

Educación

High school diploma or equivalent

Herramientas

Property Management system

Descripción del empleo

HomeTowne Studios by Red Roof in Houston is seeking a Night Attendant to provide guest services during overnight hours. The starting wage is $17.50 to $18.50 per hour, depending on experience.

The role includes courtesy calls after check-in, assisting guests with requests after hours, and handling check-ins/check-outs. Benefits include health insurance, dental, vision, 401K with employer match, PTO, and career growth opportunities.