Night GSOC Operator – Critical Dispatch & Monitoring

HiveWatch; El Segundo (CA); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with 4% match

Flexible paid time off

Job summary

HiveWatch is looking for a GSOC Operator to join our team in El Segundo, California. The ideal candidate will have at least three years of experience in operations centers, capable of managing emergency and non-emergency situations while utilizing advanced technology.

Responsibilities include monitoring security feeds, responding to alerts, and coordinating with teams during crises. The position offers a competitive hourly wage and extensive benefits, such as comprehensive health coverage and a 401(k) plan with matching.

Qualifications

• Minimum 3 years experience in a communications or operations center.
• Strong customer service/interpersonal skills, especially during crises.
• Ability to pass a background check and drug screen.

Responsibilities

• Support multiple clients through emergency and non-emergency operations.
• Monitor security systems and respond to alerts.
• Cooperate with leadership teams during incidents and crisis events.

Skills

Customer service

Communication skills

Decision making under stress

Technical proficiency

Job description

HiveWatch is looking for a GSOC Operator to join our team in El Segundo, California. The ideal candidate will have at least three years of experience in operations centers, capable of managing emergency and non-emergency situations while utilizing advanced technology.

Responsibilities include monitoring security feeds, responding to alerts, and coordinating with teams during crises. The position offers a competitive hourly wage and extensive benefits, such as comprehensive health coverage and a 401(k) plan with matching.