GSOC Operator – Swing Shift: Crisis Response & Dispatch

HiveWatch; El Segundo (CA); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Comprehensive health coverage: medical, dental, vision, and life insurance

401(k) with a 4% company match

Flexible paid time off

Job summary

HiveWatch is hiring a GSOC Operator in California to enhance the security operations center. You will support clients with advanced technology and coordinate responses during emergencies. Ideal candidates have strong customer service skills, 3+ years in operations, and the ability to make quick decisions under pressure.

This role offers an hourly pay range of $23 to $28 and participation in the HiveWatch Equity Incentive Plan. Join a company that values a compassionate culture and offers comprehensive health benefits.

Qualifications

• Minimum 3 years experience in a communications or operations center.
• Must be willing to learn unfamiliar technical systems.
• Reliable means of communication and transportation required.

Responsibilities

• Support multiple clients using best-in-class technology.
• Coordinate assistance during emergencies.
• Communicate and disseminate information to key partners.

Skills

Strong customer service/interpersonal skills

Ability to prioritize and make decisions under stress

Strong written and verbal communication skills

Job description

HiveWatch is hiring a GSOC Operator in California to enhance the security operations center. You will support clients with advanced technology and coordinate responses during emergencies. Ideal candidates have strong customer service skills, 3+ years in operations, and the ability to make quick decisions under pressure.

This role offers an hourly pay range of $23 to $28 and participation in the HiveWatch Equity Incentive Plan. Join a company that values a compassionate culture and offers comprehensive health benefits.