Night Grocery Lead — Customer Service & Team Leadership

Kroger; Littleton (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Kroger in Littleton, Colorado seeks a department leader to create outstanding customer experiences through service excellence. You will direct all department functions, supervise associates, and support day-to-day grocery operations while upholding Kroger’s core values of respect, honesty, integrity, and safety.

You will train staff, set performance goals, plan schedules, manage inventory and price changes, and collaborate with store management on promotions and budgets.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Skills

Effective communication

Basic math

Stress management

Education

High school diploma or equivalent

Job description

Kroger in Littleton, Colorado seeks a department leader to create outstanding customer experiences through service excellence. You will direct all department functions, supervise associates, and support day-to-day grocery operations while upholding Kroger’s core values of respect, honesty, integrity, and safety.

You will train staff, set performance goals, plan schedules, manage inventory and price changes, and collaborate with store management on promotions and budgets.