Grocery Department Lead - Customer Experience & Team Leader

Kroger; Windsor (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Kroger in Windsor, CO is seeking a department leader to direct and supervise all functions for the grocery area, ensuring exceptional customer service and a safe, clean environment. You will promote teamwork, set performance goals, manage scheduling, training, and inventory, while maintaining compliance with food safety regulations and company guidelines.

You will develop department business plans, participate in budgeting, and communicate information to associates; previous grocery/retail

Qualifications

• Effective communication with customers and team.
• Accurate counting, pricing, and basic math tasks.
• Ability to remain calm and productive under pressure.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates across the department.
• Collaborate with associates to achieve store goals.
• Set department performance goals and monitor progress.
• Develop scheduling to manage customer volume.
• Train associates and participate in evaluations.
• Adhere to all laws, guidelines, and safety standards.
• Know products and respond to customer questions.

Skills

Effective communication skills

Basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Kroger in Windsor, CO is seeking a department leader to direct and supervise all functions for the grocery area, ensuring exceptional customer service and a safe, clean environment. You will promote teamwork, set performance goals, manage scheduling, training, and inventory, while maintaining compliance with food safety regulations and company guidelines.

You will develop department business plans, participate in budgeting, and communicate information to associates; previous grocery/retail