Night Grocery Associate - Customer Experience & Safety

Kroger; Nashville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Nashville, TN is seeking a customer-focused associate to deliver outstanding service and maintain a safe, welcoming store environment. You will assist the department manager in achieving sales and profit goals while upholding core values of respect, honesty, integrity and safety.

You will answer customer questions, suggest products, monitor freshness, stock shelves, and follow food safety regulations to ensure customer satisfaction and store quality.

Qualifications

• Ability to handle stressful situations (keeps composure in busy periods).
• Knowledge of basic math for counting and transactions.
• Effective communication skills with customers and teammates.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products; respond to questions and make suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality for freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety programs and identify unsafe conditions; notify management.
• Inspect equipment and notify about repairs.
• Notify management of accidents; report safety risks or fraud.
• Perform essential job functions with or without accommodation.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger in Nashville, TN is seeking a customer-focused associate to deliver outstanding service and maintain a safe, welcoming store environment. You will assist the department manager in achieving sales and profit goals while upholding core values of respect, honesty, integrity and safety.

You will answer customer questions, suggest products, monitor freshness, stock shelves, and follow food safety regulations to ensure customer satisfaction and store quality.