Night Shift Store Associate: Customer-First Service

Kroger Family of Companies; Nashville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a department associate to create outstanding customer experiences and maintain a safe, clean environment in the Nashville area. You will assist the department manager in meeting sales and profit goals and uphold core values such as respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include reporting safety risks, ensuring proper temperatures, stocking and labeling merchandise, recommending products, and keeping customers informed

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Any retail experience (desired).
• Second language (speaking, reading and/or writing) (desired).

Responsibilities

• Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
• Notify management of customer or employee accidents.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Adhere to all food safety regulations and guidelines.
• Stay current with present, future, seasonal and special ads.
• Display a positive attitude.
• Report product ordering/shipping discrepancies to the department manager.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Promote trust and respect among associates.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Effective communication

Stress management

Basic math

Job description

Kroger Family of Companies is seeking a department associate to create outstanding customer experiences and maintain a safe, clean environment in the Nashville area. You will assist the department manager in meeting sales and profit goals and uphold core values such as respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include reporting safety risks, ensuring proper temperatures, stocking and labeling merchandise, recommending products, and keeping customers informed