Night Grocery Associate: Customer Experience

Kroger; Jackson (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Jackson, TN is seeking a store associate to deliver outstanding customer service and maintain a safe, clean department environment. You will assist customers, learn product knowledge, stock shelves, and uphold safety and quality standards.

The role emphasizes teamwork, accurate math for transactions, and adherence to store policies, with opportunities to learn promotions and seasonal ads. Ability to handle busy periods is essential.

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, subtraction)
• Effective communication skills

Responsibilities

• Promote trust and respect among associates
• Create a welcoming environment by answering questions about products in the department and store
• Gain product knowledge and suggest items to customers
• Recommend grocery items and inform customers of specials
• Check product quality and review sell-by dates
• Label, stock and inventory merchandise and ensure fresh products
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads and promotions
• Adhere to food safety regulations and maintain proper temperatures
• Follow safety procedures and report unsafe conditions
• Inspect equipment and report maintenance needs
• Notify management of accidents and safety risks
• Report theft or fraud and other incidents
• Perform essential job functions with or without accommodation

Skills

Effective communication

Stress management

Basic math

Job description

Kroger in Jackson, TN is seeking a store associate to deliver outstanding customer service and maintain a safe, clean department environment. You will assist customers, learn product knowledge, stock shelves, and uphold safety and quality standards.

The role emphasizes teamwork, accurate math for transactions, and adherence to store policies, with opportunities to learn promotions and seasonal ads. Ability to handle busy periods is essential.