Night Front Desk Host - Hospitality in Action

COP Lansing LLC; East Lansing (MI); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Competitive wages

Medical/dental/vision plans

Tuition assistance

Discounted room rates

Training & development

Résumé du poste

Concord Hospitality East Lansing is seeking a Night Auditor/Front Desk Clerk to deliver exceptional guest experiences at the front desk. This on-site, part-time position involves greeting guests, handling inquiries, and ensuring smooth check-in and check-out processes.

Responsibilities include assisting guests courteously, maintaining service standards, and addressing concerns promptly. Familiarity with Concord programs and strong communication with staff is essential.

Qualifications

• 1 year: Hotel Front Desk Experience
• 1 year: Choice Advantage PMS

Responsabilités

• Assisting guests efficiently, courteously and professionally at all times.
• Maintain a high level of service and hospitality.
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
• Be knowledgeable of hotel brand and various programs and communicate with departments.

Connaissances

Front desk

Guest service

Outils

Choice Advantage PMS

Description du poste

Concord Hospitality East Lansing is seeking a Night Auditor/Front Desk Clerk to deliver exceptional guest experiences at the front desk. This on-site, part-time position involves greeting guests, handling inquiries, and ensuring smooth check-in and check-out processes.

Responsibilities include assisting guests courteously, maintaining service standards, and addressing concerns promptly. Familiarity with Concord programs and strong communication with staff is essential.