Night Front Desk Agent: Guest Experience Champion

Concord Hospitality Enterprises; East Lansing (MI); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises in East Lansing, MI is seeking a Night Auditor/Front Desk Clerk to provide outstanding hospitality and resolve guest needs during evening hours. You will be the hub of guest interactions, post charges, handle cash, and maintain safety procedures.

The role offers full-time hours, competitive wages, benefits, and opportunities for growth within a people-first culture. If you enjoy engaging with guests and coordinating with hotel teams, this is a great fit.

Qualifications

• Night Auditor/Front Desk Clerk responsibilities include guest service, cash handling, and ensuring a smooth guest experience.

Responsibilities

• Assisting guests efficiently, courteously and professionally at all times.
• Post guest charges and handle payments per hotel procedures.
• Be knowledgeable of hotel programs and communicate guest feedback to departments.

Job description

Concord Hospitality Enterprises in East Lansing, MI is seeking a Night Auditor/Front Desk Clerk to provide outstanding hospitality and resolve guest needs during evening hours. You will be the hub of guest interactions, post charges, handle cash, and maintain safety procedures.

The role offers full-time hours, competitive wages, benefits, and opportunities for growth within a people-first culture. If you enjoy engaging with guests and coordinating with hotel teams, this is a great fit.