Night Front Desk & Guest Services Expert

Kaizen Lab Inc.; Erie (Erie County); On-site; USD 30,000 - 45,000; Full time

Job summary

Kaizen Lab Inc. is seeking a dedicated individual for a front desk role in Erie County, NY. The position involves providing excellent customer service by efficiently checking guests in and out, handling reservations, and managing daily accounting tasks.

Ideal candidates will have great attention to detail and the ability to enhance guest satisfaction during their stay. Familiarity with hotel equipment and the PMS system is a plus. Join us to create memorable experiences for our guests!

Responsibilities

• Checks guests in and out of the hotel accurately.
• Handles cash and credit card transactions properly.
• Provides safety and security for the hotel and guests.
• Ensures proper maintenance of hotel equipment.

Skills

Excellent customer service

Cash handling

Telephone etiquette

Attention to detail

Tools

PMS system

Fax machines

Copiers

Job description

Kaizen Lab Inc. is seeking a dedicated individual for a front desk role in Erie County, NY. The position involves providing excellent customer service by efficiently checking guests in and out, handling reservations, and managing daily accounting tasks.

Ideal candidates will have great attention to detail and the ability to enhance guest satisfaction during their stay. Familiarity with hotel equipment and the PMS system is a plus. Join us to create memorable experiences for our guests!