Night Front Desk Concierge — Guest Services

1St Class Parking Systems 1; Miami Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

1ST CLASS PARKING is seeking a front desk associate for the Miami Beach location. You will greet residents and guests, answer calls, assist with requests, and resolve issues while maintaining an orderly front desk and managing front desk software throughout night shifts from 10pm to 6am.

This role requires strong English communication, attention to detail, and excellent organizational skills to ensure residents receive professional and efficient service.

Qualifications

• Minimum 6 months of experience in customer service or hospitality preferred.
• Advanced English proficiency is essential for frequent resident communication.
• Strong attention to detail and excellent organizational skills.
• High level of customer service to meet residents' needs professionally.
• Availability to work 16 to 40 hours per week.

Responsibilities

• Greet and welcome residents and guests upon arrival.
• Answer phone calls and direct them appropriately.
• Assist residents with requests and promptly resolve issues.
• Maintain a tidy and organized front desk area.
• Manage internal software, systems, and computers.
• Schedule is 40 hours per week from 10pm to 6am.

Skills

Customer service

English proficiency

Attention to detail

Organizational skills

Multitasking

Education

High School

Tools

Front desk software

Job description

1ST CLASS PARKING is seeking a front desk associate for the Miami Beach location. You will greet residents and guests, answer calls, assist with requests, and resolve issues while maintaining an orderly front desk and managing front desk software throughout night shifts from 10pm to 6am.

This role requires strong English communication, attention to detail, and excellent organizational skills to ensure residents receive professional and efficient service.