Front Desk CB

1St Class Parking Systems 1; Miami Beach (FL); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

1ST CLASS PARKING is seeking a front desk associate for the Miami Beach location. You will greet residents and guests, answer calls, assist with requests, and resolve issues while maintaining an orderly front desk and managing front desk software throughout night shifts from 10pm to 6am.

This role requires strong English communication, attention to detail, and excellent organizational skills to ensure residents receive professional and efficient service.

Competenze

• Minimum 6 months of experience in customer service or hospitality preferred.
• Advanced English proficiency is essential for frequent resident communication.
• Strong attention to detail and excellent organizational skills.
• High level of customer service to meet residents' needs professionally.
• Availability to work 16 to 40 hours per week.

Mansioni

• Greet and welcome residents and guests upon arrival.
• Answer phone calls and direct them appropriately.
• Assist residents with requests and promptly resolve issues.
• Maintain a tidy and organized front desk area.
• Manage internal software, systems, and computers.
• Schedule is 40 hours per week from 10pm to 6am.

Conoscenze

Customer service

English proficiency

Attention to detail

Organizational skills

Multitasking

Formazione

High School

Strumenti

Front desk software

Descrizione del lavoro

Job Details: Job Location: Miami Beach - Miami Beach, FL 33140, Education Level: High School, Travel Percentage: None, Job Category: Customer Service, 1ST CLASS PARKING is a fast-growing valet parking company with over 15 years of experience, providing services to high-end hotels, condominiums, and special events in the Miami tri-county area.

Responsibilities

• Greet and welcome residents and guests upon arrival.
• Answer phone calls and direct them appropriately.
• Assist residents with requests and promptly resolve any issues.
• Maintain a tidy and organized front desk area.
• Manage internal software, systems, and computers efficiently.
• Schedule is 40 hours per week from 10pm to 6am

Qualifications

• Previous experience in customer service or the hospitality industry is preferred. (minimum 6 months)
• Advanced English proficiency is essential, as frequent communication with residents is required.
• Strong attention to detail and excellent organizational skills.
• A high level of customer service to ensure residents' needs are met professionally and efficiently.
• Availability to work 16 to 40 hours per week.
• A professional and friendly attitude towards residents and visitors.
• Ability to handle multiple tasks and work well under pressure.

If you meet the qualifications and are looking for an opportunity to grow in a dynamic and professional environment, we would love to hear from you!