Night Front Desk Auditor & Guest Services Specialist

Kootenai Health; Bonners Ferry (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

Kootenai Health is seeking a Guest Service Representative in Bonners Ferry, Idaho. The role involves reception duties such as greeting guests and handling phone calls, managing check-ins and check-outs of guest rooms, and ensuring effective communication with team members. Candidates must possess basic computer skills, visual acuity for data verification, and be able to handle physical tasks as needed. A professional appearance is essential, and uniform is provided.

Qualifications

• Must have basic computer skills.
• Must have good corrected vision to see a computer screen.
• Must be able to use both hands for heavy amounts of phone work.
• Must be at least 18 years of age due to insurance purposes.

Responsibilities

• Reception duties including greeting guests.
• Handle multiple phone lines and phone calls.
• Check in and out approximately 101 guest rooms per day.
• Maintain great communication between guests and team members.

Skills

Basic computer skills

Good communication skills

Problem-solving skills

Math skills

Job description

Kootenai Health is seeking a Guest Service Representative in Bonners Ferry, Idaho. The role involves reception duties such as greeting guests and handling phone calls, managing check-ins and check-outs of guest rooms, and ensuring effective communication with team members. Candidates must possess basic computer skills, visual acuity for data verification, and be able to handle physical tasks as needed. A professional appearance is essential, and uniform is provided.