Front Office/Night Auditor

Blue Sky Hospitality Solutions; Schaumburg (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Discounted and Friends & Family Room Rates

Medical, Prescription, Dental and Vision Insurance

PTO and Sick Time

Tuition Assistance program

On-Site Parking

Meal Provided during shift

Job summary

Blue Sky Hospitality Solutions is seeking a Night Auditor at the Hyatt Regency Schaumburg. This role is essential for ensuring guest satisfaction and managing front office duties such as guest check-ins, handling complaints, and maintaining accurate financial records.

The ideal candidate will have experience in hotel settings, strong communication and math skills, and must be able to manage time effectively. Excellent benefits, including discounted room rates and medical insurance, are provided.

Qualifications

• Previous Hotel Front Desk or Night Auditor experience.
• Refined verbal and written communication skills.
• Advanced math and bookkeeping skills.
• Ability to perform computer-based tasks.
• Ability to solve problems and diffuse tense situations.

Responsibilities

• Check in guests and respond to their needs.
• Process invoices and handle financial transactions.
• Balance cash drawers and maintain accurate records.
• Assist with forecasts and audits as necessary.
• Address guest complaints and emergencies.

Skills

Front Desk Experience

Communication Skills

Mathematical Skills

Problem Solving

Time Management

Job description

The Hyatt Regency Schaumburg is an upscale hotel located across from the Woodfield Mall and just 15 minutes from O’Hare.

An integral part of the Hyatt Regency Schaumburg’s success will be attributed to this position with a hands on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg.

We are currently seeking a Night Auditor.

Let’s talk about your schedule

Your Schedule will range from 11:00 pm to 7:00am.

Front Office | Night Auditor is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Other duties may include

• Check in guests, answer phones and take reservations


• Respond to guest complaints, requests and emergencies


• Process invoices, post checks to vendors and distribute employee checks


• Reconcile accounts


• Balance the cash drawer and log receipts


• Investigate and resolve out-of-balance accounts


• Keep accurate financial records and ledgers


• Help prepare for forecasts and audits


• Complete other duties at the discretion of management

We offer excellent benefits

• Discounted and Friends & Family Room Rates


• Medical, Prescription, Dental and Vision Insurance after 60 days for Full time


• PTO and Sick Time


• Tuition Assistance program


• On Site Parking


• Meal Provided during shift and much more!

Preferred Qualifications

• Previous Hotel Front Desk/Night Auditor Experience


• Refined verbal and written communication skills


• Advanced math and bookkeeping skills


• Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing


• Time management and multitasking skills


• Ability to solve problems and diffuse tense situations


• Ability to stand for long periods of time


• Able to work on weekends

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."