Night Auditor: Guest Experience & Overnight Accounting

Paycor Hospitality LLC; Schaumburg (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A hotel management company in Schaumburg is seeking a dedicated guest service representative to ensure exceptional visitor satisfaction. Responsibilities include managing guest check-ins and queries, balancing monetary transactions, and maintaining a clean front desk area. Candidates should possess a high school diploma and ideally have prior front desk experience along with excellent customer service skills. The role offers a part-time or full-time schedule with a pay range of $16.00 - $18.00 per hour and various benefits including health insurance and paid time off.

Qualifications

• High School Diploma or GED required.
• Previous front desk experience highly preferred.
• Prior experience using Windows based software is a plus.
• Ability to maintain guest privacy and security.

Responsibilities

• Check guests into and out of the hotel accurately and courteously.
• Handle customer inquiries and requests promptly to ensure satisfaction.
• Balance and verify monetary transactions.
• Ensure cleanliness of the lobby and front desk area.

Skills

Organizational skills

Customer service skills

Communication skills

Ability to work well with others

Ability to work overnight

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A hotel management company in Schaumburg is seeking a dedicated guest service representative to ensure exceptional visitor satisfaction. Responsibilities include managing guest check-ins and queries, balancing monetary transactions, and maintaining a clean front desk area. Candidates should possess a high school diploma and ideally have prior front desk experience along with excellent customer service skills. The role offers a part-time or full-time schedule with a pay range of $16.00 - $18.00 per hour and various benefits including health insurance and paid time off.