Night Front Desk Auditor - 3rd Shift

Wind Creek Hospitality; Montgomery (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

Wind Creek Hospitality in Montgomery, AL seeks a Night Auditor for the 11pm–7:30am shift. You will perform front desk duties, check-in and checkout guests, and initiate the nightly close in the property management system, rolling the date to keep our records current.

You will generate reports for team members, handle no-show reservations, manage cash, answer phones, and resolve guest issues while maintaining a welcoming, safe environment for guests and staff.

Qualifications

• Must be 21+ years old.
• High School diploma or GED or currently enrolled with program completion within six months.
• Typing 20 WPM and clear writing/communication skills.
• Customer service experience required.
• Ability to lift up to 40 lbs and work 3rd shift.
• Stand/walk for the entire shift and operate office equipment.
• Willing to work irregular hours, including nights, weekends and holidays.
• Must obtain Tribal Gaming License or eligibility.

Responsibilities

• Greet guests and perform front desk check-in/check-out.
• Initiate nightly close in PMS and roll the date.
• Generate reports for team members as directed.
• Process no-show reservations and manage cash handling.
• Answer phones and route calls as needed.
• Resolve guest issues and maintain a clean, orderly work area.

Skills

Typing 20 WPM

Customer service

Verbal communication

Written communication

Guest service

Stand/walk for shift

Lift up to 40 lbs

Flexible schedule

Education

High School diploma or GED

Tools

PMS software

Office equipment

Job description

Wind Creek Hospitality in Montgomery, AL seeks a Night Auditor for the 11pm–7:30am shift. You will perform front desk duties, check-in and checkout guests, and initiate the nightly close in the property management system, rolling the date to keep our records current.

You will generate reports for team members, handle no-show reservations, manage cash, answer phones, and resolve guest issues while maintaining a welcoming, safe environment for guests and staff.