Night Front Desk & Audit Specialist | Flexible Shifts

Courtyard West Palm Beach; West Palm Beach (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off

Paid Vacation (Full-Time)

Medical, Dental, Vision (Full-Time)

Life Insurance (Full-Time)

Long-term/Short-term Disability (Full-

Accident (Full-Time)

Critical Illness (Full-Time)

401k with Employer Contribution (Full-

Hotel Room Discounts

Incentives $

Employee Referral Program $

Merit Increase $

Cross-training Opportunities

Job summary

MHG Hotels LLC is seeking a Night Auditor at our West Palm Beach area property. The role focuses on greeting guests, checking them in/out, and ensuring accurate nightly financials and reports.

You will interact with guests in a warm, professional manner and coordinate with team members to maintain smooth front desk operations. The position requires attention to detail, a customer-focused attitude, and the ability to handle sensitive information securely.

Qualifications

• Professional demeanor and warm, welcoming personality.
• Caring, compassionate approach with strong communication.
• Ability to connect with guests from diverse backgrounds and at all levels.

Responsibilities

• Handle guest check-in/check-out, verify identity, and process payments.
• Respond to and resolve guest requests and issues.
• Maintain confidentiality of guest information and secure billing.
• Provide guests with local information, directions, and hotel amenities.
• Prepare and review nightly audit reports and communicate needed information to the next shift.

Skills

Customer service

Team collaboration

Attention to detail

Job description

MHG Hotels LLC is seeking a Night Auditor at our West Palm Beach area property. The role focuses on greeting guests, checking them in/out, and ensuring accurate nightly financials and reports.

You will interact with guests in a warm, professional manner and coordinate with team members to maintain smooth front desk operations. The position requires attention to detail, a customer-focused attitude, and the ability to handle sensitive information securely.