Night Front Desk Associate — Member Concierge

UFC GYM; Fort Lauderdale (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Performance bonus

Dental insurance

Flexible schedule

Paid time off

Tuition assistance

Vision insurance

Wellness resources

Job summary

UFC GYM in Fort Lauderdale is seeking a Front Desk Representative to act as the first line of contact for members and guests, providing superior customer service. Responsibilities include greeting members, answering calls, checking in members, and assisting with membership inquiries.

The ideal candidate possesses a friendly personality, customer service experience, and necessary certifications like CPR. The role offers various benefits including employee discounts, health insurance, and opportunities for advancement.

Qualifications

• 6 months of customer service experience in a relevant field.
• Experience with multiple phone lines preferred.
• Basic computer skills.

Responsibilities

• Greet members and guests as they enter and leave the club.
• Answer incoming calls and transfer calls appropriately.
• Check in members and verify memberships.

Skills

Customer service focus

Interpersonal skills

Communication skills

Attention to detail

Team player

Education

High school diploma or GED

Current CPR and AED certification

Job description

UFC GYM in Fort Lauderdale is seeking a Front Desk Representative to act as the first line of contact for members and guests, providing superior customer service. Responsibilities include greeting members, answering calls, checking in members, and assisting with membership inquiries.

The ideal candidate possesses a friendly personality, customer service experience, and necessary certifications like CPR. The role offers various benefits including employee discounts, health insurance, and opportunities for advancement.