Front Desk & Member Services Pro

UFC GYM; Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Flexible schedule

Paid time off

Tuition assistance

Job summary

UFC GYM in Chicago is seeking a Front Desk Representative. This role is vital as the first point of contact for members and guests, delivering exceptional customer service and assisting with inquiries and purchases.

The ideal candidate should have excellent communication skills, customer service experience, and the ability to multi-task efficiently. The position offers various benefits, including employee discounts and health insurance for eligible employees.

Qualifications

• Must have 6 months of customer service experience in health club or retail.
• Energetic and friendly personality required.
• Ability to stand for a full shift.

Responsibilities

• Greet members and guests warmly at the club entrance.
• Answer incoming calls and transfer to appropriate departments.
• Sell supplements and other retail items to members.

Skills

Customer service focus

Strong interpersonal skills

Multi-tasking

Education

High school diploma or GED

CPR and AED certification

Tools

Point of sales system

Basic computer skills

Job description

UFC GYM in Chicago is seeking a Front Desk Representative. This role is vital as the first point of contact for members and guests, delivering exceptional customer service and assisting with inquiries and purchases.

The ideal candidate should have excellent communication skills, customer service experience, and the ability to multi-task efficiently. The position offers various benefits, including employee discounts and health insurance for eligible employees.