Night Front Desk Associate — Guest Experience & Club Ops

UFC GYM; Brea (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

UFC GYM in Brea, California, is seeking a Front Desk Customer Service representative to ensure guests and members are warmly greeted and assisted. The role requires strong interpersonal skills, a friendly attitude, and an emphasis on customer service focus.

The ideal candidate must possess a high school diploma or GED and current CPR/AED certification. Responsibilities include monitoring retail goals, maintaining a clean front desk, and addressing member inquiries promptly.

Qualifications

• Possess strong interpersonal and communication skills, including telephone etiquette.
• Understands and follows oral and written instructions.
• Able to perform tasks with accuracy and attention to detail.

Responsibilities

• Greet and assist guests and members warmly.
• Answer incoming calls professionally.
• Monitor retail goals and ensure they are met.
• Keep front desk and lobby neat and clean.

Skills

Energetic and friendly personality

Strong interpersonal skills

Customer service focus

Ability to multi-task

Education

High school diploma or GED

Current CPR/AED certification

Job description

UFC GYM in Brea, California, is seeking a Front Desk Customer Service representative to ensure guests and members are warmly greeted and assisted. The role requires strong interpersonal skills, a friendly attitude, and an emphasis on customer service focus.

The ideal candidate must possess a high school diploma or GED and current CPR/AED certification. Responsibilities include monitoring retail goals, maintaining a clean front desk, and addressing member inquiries promptly.