Night Front Desk Pro: Guest Service & Night Operations

Concord Hospitality Enterprises; Jacksonville (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations and monitor activity to ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and a proactive approach. Benefits include medical/dental/vision plans, 401(k) with company match, tuition assistance, and discounted room rates at

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Hospitality experience

Attention to detail

Independence

Customer service

Job description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations and monitor activity to ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and a proactive approach. Benefits include medical/dental/vision plans, 401(k) with company match, tuition assistance, and discounted room rates at