Night EMS Operations Leader

MMT Ambulance; Raleigh (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401K match

Paid Time Off

Tuition Reimbursement

CAPCE-accredited training access

Job summary

MMT Ambulance is seeking an experienced EMS Operations Supervisor for the night shift to lead operational activities and mentor staff. The role combines hands-on pre-hospital care with supervision, ensuring policy compliance and timely documentation.

The ideal candidate has EMT or Paramedic certification (NREMT acceptable for reciprocity), strong leadership, and superb communication skills to coordinate field teams and ensure high-quality patient care.

Qualifications

• Current CPR certification required.
• Valid driver’s license with acceptable driving record.
• State EMT or Paramedic certification/licensure or NREMT with reciprocity ability.
• Ability to remain calm and exercise sound judgment in high-pressure situations.
• Strong interpersonal and communication skills with patients and team members.
• Excellent organizational, time management, and prioritization skills.
• Demonstrated leadership and mentoring abilities.

Responsibilities

• Ensure timely submission of timesheets and payroll documentation.
• Lead and train lower-level personnel and/or students as assigned.
• Deliver competent patient care in pre-hospital and inter-facility settings.
• Assist with hiring via ATS to screen and select candidates.
• Maintain adherence to field policies, procedures, and required paperwork.
• Document EMS charts, PCRs, vehicle inspections, and inventory checks.
• Ensure equipment cleanliness and restock supplies.
• Attend continuing education and refresher courses as required.
• Promote teamwork and accountability within the department.

Skills

Leadership

Mentoring

Communication

Organizational skills

Time management

Problem solving

Decision making

Attention to procedures

Education

State EMT or Paramedic certification/licensure

NREMT certification

Tools

ATS

Job description

MMT Ambulance is seeking an experienced EMS Operations Supervisor for the night shift to lead operational activities and mentor staff. The role combines hands-on pre-hospital care with supervision, ensuring policy compliance and timely documentation.

The ideal candidate has EMT or Paramedic certification (NREMT acceptable for reciprocity), strong leadership, and superb communication skills to coordinate field teams and ensure high-quality patient care.