EMS Communications Specialist — Flexible Shifts & Training

Paycom - ATS; Cleveland (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401K and Roth 401K with company match

Paid Time Off

Life Insurance – employer paid

Short-Term Disability

Tuition Reimbursement and Continuing E

Job summary

MMT Ambulance is seeking a Communication Specialist in Cleveland, OH to coordinate between dispatchers and facilities for ambulance transports. You will ensure timely and accurate responses, notify callers of delays, and operate a multi-line phone system while handling varying shifts.

The role requires a high school diploma, knowledge of medical terminology, and strong English communication skills. Join a growing EMS team with comprehensive benefits and professional development opportunities.

Qualifications

• Knowledge of medical terminology required.
• Strong communication skills and ability to work in a team environment.
• Ability to handle high-stress situations with composure.
• Customer service experience helpful.
• Proficiency with electronic communications and data entry.

Responsibilities

• Coordinate communication between dispatchers and facilities for ambulance transports.
• Notify callers of delays upon dispatch request.
• Operate computers, software, and multi-line phone system.
• Work varying shifts including weekends and holidays.

Skills

Medical terminology

English proficiency

High-stress communication

Team collaboration

Customer service

Multiline phone system

Attention to detail

Education

High school diploma or equivalent

Job description

MMT Ambulance is seeking a Communication Specialist in Cleveland, OH to coordinate between dispatchers and facilities for ambulance transports. You will ensure timely and accurate responses, notify callers of delays, and operate a multi-line phone system while handling varying shifts.

The role requires a high school diploma, knowledge of medical terminology, and strong English communication skills. Join a growing EMS team with comprehensive benefits and professional development opportunities.