Night Dispatcher

A-TEC Ambulance; Elgin (IL); On-site; USD 41,000 - 50,000; Full time

Job summary

A-TEC Ambulance in Elgin, IL is seeking a skilled dispatcher to handle emergency and non-emergency calls, record information, and coordinate field units.

The role requires CAD knowledge, fast typing, English proficiency, and strong organizational skills to ensure timely dispatch and accurate data entry.

Qualifications

• Proven experience as dispatcher or relevant position.
• Tech-savvy with knowledge of relevant methods (CAD).
• Fast typing with experience in data entry.
• Knowledge of procedures and guideline for emergency situations.
• Proficient in English (oral and written).
• Outstanding organizational and multitasking abilities.
• Active listener with excellent communication skills.
• Sound judgement and critical thinking.
• High school diploma.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

Dispatcher experience

English proficiency

Organizational skills

Active listening

Communication skills

Critical thinking

Judgement / Sound judgement

Multitasking

Fast typing

Education

High school diploma

Tools

CAD

Job description

Job Details

Job Location: Corporate - Elgin, IL 60123

Salary Range: $19.50 - $24.00 Hourly

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Qualifications

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma