Dispatcher

Berg's Towing; Bismarck (ND); On-site; USD 19,286 - 31,684; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

Berg's Towing in Bismarck, ND is seeking a reliable Dispatcher to manage emergency and non-emergency communication. The position requires excellent communication skills and the ability to stay calm under pressure. You will be responsible for receiving and dispatching calls and ensuring timely information transmission.

This full-time, in-person role offers a salary between $14.00 and $23.00 per hour, depending on experience. Benefits include health, dental, and vision insurance, along with a 401(k).

Qualifications

• 2 years of dispatching experience required.
• Must be able to pass a background check.
• Must be able to pass a drug test.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crew, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

Proven experience as dispatcher or relevant position

Tech-savvy with knowledge of relevant methods (CAD)

Fast typing with experience in data entry

Knowledge of procedures and guideline for emergency situations

Proficient in English (oral and written)

Outstanding organizational and multitasking abilities

Active listener with excellent communication skills

Sound judgement and critical thinking

Education

High school diploma

Job description

Job description

We seek a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles. The ideal candidate must be primarily an excellent communicator and remain calm and composed, especially in emergencies. You must be able to multi-task as well as take the appropriate action. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. This job is in-person and needs to be done in our office.

Job Type: Full-time

Salary: $14.00 - $23.00 per hour

Expected hours: 40 per week

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule

• 8 hour shift

Experience

• Dispatching: 2 years (Required)

Work Location: In person

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crew, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma
• Must be able to pass a background check
• Must be albe to pass a drug test