Night Dispatch Coordinator: On-Time Deliveries

United Natural Foods, Inc.; Carlstadt (NJ); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Benefits

Growth Opportunities

Recognition Programs

Full-Time Employment

Night Shift

Job summary

United Natural Foods, Inc. (UNFI) seeks a dedicated Dispatch Specialist to coordinate truck dispatch and monitor driver progress to ensure on-time deliveries. You will communicate with customers about potential delays and support continuous, high-quality service.

The role emphasizes safety compliance, accurate data entry, and collaboration with customer care to resolve service issues while maintaining efficient warehouse operations.

Qualifications

• Understanding of safety guidelines and regulations.
• Ability to remain calm and professional in fast-paced situations.
• Strong organizational and time management skills.
• Excellent communication skills, capable of interacting with all levels of employees.
• Familiarity with DOT rules and warehouse procedures.

Responsibilities

• Process customer invoices and assemble delivery paperwork efficiently.
• Monitor shipping and route progress using SCI and PeopleNet Link, verifying on-time arrivals.
• Break down driver packets and manage customer invoice processing.
• Collaborate with customer care to notify clients of late truck updates.
• Re-dispatch drivers to ensure coverage and on-time deliveries.
• Dispatch repair services for equipment breakdowns and manage accident reporting procedures.

Skills

Dispatch operations

Communication

Time management

Tools

SCI

PeopleNet

Job description

United Natural Foods, Inc. (UNFI) seeks a dedicated Dispatch Specialist to coordinate truck dispatch and monitor driver progress to ensure on-time deliveries. You will communicate with customers about potential delays and support continuous, high-quality service.

The role emphasizes safety compliance, accurate data entry, and collaboration with customer care to resolve service issues while maintaining efficient warehouse operations.