Night-Shift Logistics Dispatcher

United Natural Foods, Inc.; Carlstadt (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Benefits package

Night shift

Job summary

United Natural Foods, Inc. in Carlstadt, NJ, is seeking a dedicated Dispatch/Logistics Associate to manage truck dispatch, monitor routes, and communicate delivery status to customers, ensuring on-time departures and responsive service.

The role requires attention to detail, ability to handle fast-paced situations, proficiency with SCI and PeopleNet Link, and a willingness to work Sunday through Thursday night shifts.

Qualifications

• Transportation/Dispatch experience preferred but not required.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and prioritize.
• Familiarity with delivery routes and DOT rules.

Responsibilities

• Process customer invoices and assemble delivery paperwork efficiently.
• Monitor shipping and route progress using SCI and PeopleNet Link, verifying on-time arrivals.
• Break down driver packets and manage customer invoice processing.
• Collaborate with customer care to notify clients of late truck updates.
• Engage with customer care for service escalations and resolution.
• Sort, separate, and file invoices, route packets, and driver inspections.
• Complete data entry for equipment information, driver start/end times, and actual delivery times.
• Handle all incoming calls and emails professionally.
• Re-dispatch drivers as needed to ensure coverage and support on-time deliveries.
• Dispatch repair services for equipment breakdowns and manage accident reporting procedures.
• Maintain a clean and safe working environment, reporting any violations of company policy to your supervisor.
• Perform other relevant job duties as required.

Skills

Safety regulations

Communication

Organization

Customer service

Microsoft Office

Tools

SCI

PeopleNet Link

Job description

United Natural Foods, Inc. in Carlstadt, NJ, is seeking a dedicated Dispatch/Logistics Associate to manage truck dispatch, monitor routes, and communicate delivery status to customers, ensuring on-time departures and responsive service.

The role requires attention to detail, ability to handle fast-paced situations, proficiency with SCI and PeopleNet Link, and a willingness to work Sunday through Thursday night shifts.