Night Desk Assistant

University of Georgia; Kentucky; On-site; USD 13,776 - 20,664; Full time

Job summary

The University of Georgia is seeking a Night Desk Assistant in Athens, Georgia. This student position involves providing exceptional customer service to residents and guests, assisting community staff, and managing administrative tasks including mail and keys. Applicants should be enrolled full-time and in good standing with university regulations. The role includes participation in training and requires availability for mandatory training on May 11. Suitable candidates will thrive in a community-oriented environment.

Qualifications

• Student must be enrolled at least half-time in classes.
• Must be in good standing with conduct and housing offices.
• Availability for mandatory training on May 11.

Responsibilities

• Provide customer service to residents and guests.
• Assist with opening and closing residence halls.
• Maintain confidentiality during emergencies.
• Sort and distribute mail and packages.

Education

Full-time enrollment in university

Job description

Night Desk Assistant

Job Summary: Student position for providing customer service to residents and guests, assisting community staff, managing mail, keys, and administrative tasks.

Responsibilities

• Provide exemplary customer service to residents, guests, visitors, faculty, and staff at community desks and office spaces.
• Act as a resource for accurate information regarding Housing and university operations.
• Assist with opening, closing, and transition of residence halls, including early arrivals and late departures during break periods and finals week.
• Support, communicate, enforce, and abide by all university and department policies, procedures, and regulations.
• Follow appropriate protocols to address incidents and potential policy violations.
• Assist office staff during a crisis or emergency, maintaining confidentiality.
• Participate in departmental and community training sessions.
• Attend staff meetings, community staff meetings, and one‑on‑one meetings with your supervisor.
• Follow community desk policies for key management, equipment check‑out, and access control.
• Sort, record, distribute, and forward mail, packages, and newspapers per USPS regulations.
• Perform other duties consistent with the position as assigned.

Qualifications

• Full‑time enrollment: at least half‑time (minimum six credit hours for undergraduates and professionals, five credit hours for graduate students during fall/spring semesters; summer terms may differ).
• Good standing with the Office of Student Conduct and University Housing, with no pending conduct violations.
• Must be available on May 11 for mandatory training.

Location

Athens, Georgia

Equal Opportunity Employer

The University of Georgia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status.