Night Concierge & Resident Services Specialist

Greystar; Salt Lake City (UT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Generous PTO

Housing discount

Sabbatical after 10 years

401(k) match

Parental leave

Fertility benefit

Employee assistance program

Job summary

Greystar is seeking an Overnight Concierge for Hardware Village in Salt Lake City, working Tue–Sat, 7 pm to 4 am. You will greet prospects and residents, answer calls, coordinate move-ins, and manage guest suites and deliveries to ensure a smooth, welcoming experience.

You will keep local resources handy, assist with resident activities, and support the community team while maintaining a flexible schedule. Greystar offers comprehensive benefits, including medical, dental, vision, paid time off,

Responsibilities

• Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Assists the community team with scheduling, planning and organizing resident activities and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.

Job description

Greystar is seeking an Overnight Concierge for Hardware Village in Salt Lake City, working Tue–Sat, 7 pm to 4 am. You will greet prospects and residents, answer calls, coordinate move-ins, and manage guest suites and deliveries to ensure a smooth, welcoming experience.

You will keep local resources handy, assist with resident activities, and support the community team while maintaining a flexible schedule. Greystar offers comprehensive benefits, including medical, dental, vision, paid time off,