Night Concierge & Meeting Rooms Porter

Dalata Hotel Group; Easton (MD); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 / £60 employee rate on rooms for;/

30% off Friends & Family rate

Extra AL day for every year worked (5–

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development Opportunities through our

Staff Appreciation Initiatives

Job summary

Dalata Hotel Group in Maryland seeks a guest services associate to support check-in/check-out and guest requests while performing responsible cleaning of public and staff areas. The role includes setting up meeting rooms and assisting with front entrance logistics.

The position emphasizes teamwork, strong English communication, and the ability to work in a busy hotel environment, with training via the Dalata Academy and opportunities for growth within the company.

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests as required, and assist with guest requests relating to luggage/porterage.
• Responsible for cleaning areas of the hotel, including lobby, back office, stairways, restaurant and bar floor, public and staff areas, and meeting room floors.
• Clean other areas as directed by the manager and per nightly checklist, including set-up of function rooms and breakfast area.
• Front entrance and exterior areas: keep clean and tidy at all times, empty bins, pick up rubbish.
• Understand and follow hotel fire procedures to ensure safety of staff and guests.
• Set up meeting rooms as required.

Skills

Experience with customers

Good spoken English

Strong organizational skills

Team player

Able to work in busy environment

Job description

Dalata Hotel Group in Maryland seeks a guest services associate to support check-in/check-out and guest requests while performing responsible cleaning of public and staff areas. The role includes setting up meeting rooms and assisting with front entrance logistics.

The position emphasizes teamwork, strong English communication, and the ability to work in a busy hotel environment, with training via the Dalata Academy and opportunities for growth within the company.