Breakfast Attendant - Delta Baltimore North Baltimore, MD

Hotel Equities; Baltimore (MD); On-site; USD 13,776,000 - 23,419,000; Full time

Benefits offered by this job

Salary 16-17 USD/hour

Team-driven culture

Vacation & Holiday Pay

Same-day pay

Employee Assistance Program (EAP)

Reduced room rates

Third party perks

Job summary

Hotel Equities seeks a Breakfast Attendant at the Delta Baltimore North in Baltimore, Maryland. The role involves greeting guests, seating them, and delivering warm, knowledgeable service to ensure a quality dining experience.

You will assist in preparation, cooking, and presentation of items for the bistro and banquet rooms while maintaining cleanliness and compliance with health codes. Ideal candidates have high school diploma and experience in hospitality or guest services, with strong

Qualifications

• Must be able to speak, read, write in English and communicate clearly with guests and team members.
• Experience in hospitality or customer service preferred.
• Familiarity with health and safety standards in food service.

Responsibilities

• Greet and seat guests; provide warm, knowledgeable service.
• Assist in preparation, cooking and presentation per standard recipes.
• Maintain clean service area and dining tables; ensure health codes are followed.
• Ensure all guests are treated professionally and respond to inquiries with courtesy.
• Monitor deliveries and inventory; support daily/weekly inventory tasks.
• Collaborate with team and other departments; be flexible to assist as needed.

Skills

Communication

Customer service

Teamwork

Education

High School diploma

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Delta Baltimore North in Baltimore, Maryland

Job Purpose:

Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.
• Responsible for greeting every guest/customers with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Ensures entire food selection is available daily and hours of operation are strictly adhered to.
• Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.
• Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
• Inventory o Assist with daily/weekly/monthly food and beverage inventories.
• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Respond positively to new ideas
• Openly accept critical/developmental feedback
• Be available to help other departments in emergency situations
• Perform other assignments as directed by supervisor.
• Cleaning of the lobby area

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating

service, and taking disciplinary action when necessary.

• Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer.
• Knowledge of hotel food and beverage operations.
• Knowledge of food and alcoholic beverages.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
• Be knowledgeable about state regulations regarding health policies.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
• Must be able to lift up to 50bs on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,

listening and hearing ability and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Food handler's permit if required by state law.
• Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard.

Amazing Benefits At A Glance:

• Salary range $16 - $17 hourly based on experience
• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)