Night Concierge & Guest Experience Ambassador

citizenM hotels; Boston (MA); On-site; USD 44,895; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance and 401(k) plan

Extensive time off starting at 18 days

Employee Assistance Program

Free meals and coffee during shift break

Job summary

A leading international hotel chain in Boston is seeking an Ambassador to provide exceptional guest experiences. Responsibilities include welcoming guests, assisting with self check-in, preparing meals, and handling reservations. The ideal candidate is fluent in English, has a caring attitude, and can work flexible night shifts. Competitive hourly pay of $32.59 with additional benefits such as medical insurance, life insurance, and travel opportunities to other locations.

Qualifications

• Ability to interact positively with guests and treat them as friends.
• Collaborative and optimistic attitude.
• Capacity to find innovative solutions.

Responsibilities

• Ensure a warm welcome to guests.
• Assist with self check-in kiosks.
• Prepare and serve meals.
• Handle reservations and operations during night shifts.
• Care for guests during emergencies.

Skills

Fluency in English

Empathy and caring

Curiosity and attention to detail

Job description

A leading international hotel chain in Boston is seeking an Ambassador to provide exceptional guest experiences. Responsibilities include welcoming guests, assisting with self check-in, preparing meals, and handling reservations. The ideal candidate is fluent in English, has a caring attitude, and can work flexible night shifts. Competitive hourly pay of $32.59 with additional benefits such as medical insurance, life insurance, and travel opportunities to other locations.