Night Clerk: Elevate Customer Experience & Store Ops

Kroger Family of Companies; Smithfield (VA); On-site; USD 1,791,000 - 2,342,000; Full time

Job summary

Kroger Family of Companies is seeking team members to deliver outstanding customer service and maintain a clean, safe store environment. You will assist the department manager in reaching sales goals and uphold quality standards while embodying our Customer 1st strategy.

Responsibilities include helping customers, knowing products, suggesting grocery items, checking freshness, stocking, and communicating safety procedures. Prior retail experience is beneficial.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated by answering questions about products.
• Gain knowledge of products in the department and respond to questions with suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality for freshness and review sell-by dates.

Skills

Stress management

Math basics

Effective communication

Job description

Kroger Family of Companies is seeking team members to deliver outstanding customer service and maintain a clean, safe store environment. You will assist the department manager in reaching sales goals and uphold quality standards while embodying our Customer 1st strategy.

Responsibilities include helping customers, knowing products, suggesting grocery items, checking freshness, stocking, and communicating safety procedures. Prior retail experience is beneficial.