Night Store Clerk - Customer Experience & Freshness Expert

Kroger; Gunnison (CO); On-site; USD 16,531 - 22,041; Full time

Job summary

Kroger is hiring for a department position focused on creating an outstanding customer experience and maintaining a safe, clean store environment. You will assist the department manager in achieving sales goals, monitor quality standards, and support associates in delivering excellent service.

Responsibilities include greeting customers, answering questions about products, ensuring product quality and freshness, and adhering to food safety guidelines.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience is a plus.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions and suggest items.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness; review sell by dates and take action.
• Label, stock and inventory department merchandise and provide fresh products.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and guidelines; maintain temperatures and logs.
• Notify management of safety risks or accidents and participate in safety programs.

Skills

Stress management

Math skills

Communication skills

Customer service

Job description

Kroger is hiring for a department position focused on creating an outstanding customer experience and maintaining a safe, clean store environment. You will assist the department manager in achieving sales goals, monitor quality standards, and support associates in delivering excellent service.

Responsibilities include greeting customers, answering questions about products, ensuring product quality and freshness, and adhering to food safety guidelines.