Night Beverage Operations Lead

VetJobs; Portsmouth (VA); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

Rivers Casino in Portsmouth, VA seeks a Beverage Supervisor to lead bartenders, beverage servers and bar attendants during shifts. You will ensure staffing, uphold policy standards, and deliver excellent guest service in a high-volume outlet.

Responsibilities include monitoring labor, maintaining safety and sanitation, and training team members. Must have HS diploma and POS experience; Serv-Safe certification preferred. Availability for flexible shifts, including holidays, is required.

Formación

• High School Diploma or equivalent required.
• Experience with modern POS System preferred.
• Prior Beverage Leadership experience is preferred.

Responsabilidades

• Ensures proper staffing for forecasted volume and budgetary guidelines.
• Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift.
• Ensure all functional job duties are performed according to established company policies.
• Ensures excellent guest service.
• Notifies team members of changes in policy and procedure.
• Communicate any problems or concerns to the Beverage Manager and other departments as needed.
• Maintains thorough communication between shifts.
• Works with all departments to ensure proper communication.
• Properly fills out all paperwork required for the job.
• Assists in monitoring guest flow and informs management when more labor is needed during peak volume periods and slow periods.
• Resolves team member complaints or disputes or refers the problem to the manager.
• Assists trainers in properly training new team members.
• Assists team members in their duties as needed.
• Maintains high sanitation and safety standards.
• Maintains sufficient materials and products in the work location.
• Maintains security of products and areas assigned to the department.
• Ensures rotation of products to comply with local health department regulations and to ensure freshness of product
• Understands that this is a 24-hour responsibility and is accessible at all times.
• Sets high standards by complying with all departmental rules, policies, and procedures.
• Ensures that all Team Members are treated in a fair and consistent manner.
• Self-starter with an open mind, positive nature and enthusiastic.
• Performs any other duties as specified or assigned by the Beverage Manager or any member of the Executive Management.

Conocimientos

Supervisory leadership

POS system

Customer service

Interpersonal communication

Team player

High-volume service

Flexibility

Google Apps

Educación

High School Diploma or equivalent

Herramientas

Google Apps

Descripción del empleo

Rivers Casino in Portsmouth, VA seeks a Beverage Supervisor to lead bartenders, beverage servers and bar attendants during shifts. You will ensure staffing, uphold policy standards, and deliver excellent guest service in a high-volume outlet.

Responsibilities include monitoring labor, maintaining safety and sanitation, and training team members. Must have HS diploma and POS experience; Serv-Safe certification preferred. Availability for flexible shifts, including holidays, is required.