Night Auditor - Upscale Downtown Hotel Front Desk

MARCUS HOTELS INC; Minneapolis, Northern (MN, KY); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Free meals

Room discounts

Restaurant discounts

Movie theater coupons

Job summary

The Lofton Hotel, located in downtown Minneapolis, part of Marcus Hotels & Resorts, offers an upscale hospitality role with a strong focus on guest service. You will support front desk operations and help ensure a memorable stay for guests in a Hilton Tapestry Collection property.

Join a team recognized as a top Minneapolis hotel, with growth opportunities, competitive hourly pay, free meals, room discounts, and benefits that support professional development within our portfolio of renowned

Qualifications

• High school diploma or equivalent.
• Basic computer skills and ability to input information accurately.
• Professional, calm communication with guests.

Responsibilities

• Check guest in and out of room.
• Input and retrieve information from computer systems.
• Answer phones professionally and relay guest requests.
• Resolve guest issues with diplomacy and tact.
• Provide information about the area, outlets and services.
• Greet guests on arrival and manage cash handling.

Skills

Front desk

Customer service

Cash handling

English proficiency

Education

High school diploma or equivalent

Tools

POS system

Hotel software

Job description

The Lofton Hotel, located in downtown Minneapolis, part of Marcus Hotels & Resorts, offers an upscale hospitality role with a strong focus on guest service. You will support front desk operations and help ensure a memorable stay for guests in a Hilton Tapestry Collection property.

Join a team recognized as a top Minneapolis hotel, with growth opportunities, competitive hourly pay, free meals, room discounts, and benefits that support professional development within our portfolio of renowned