Night Auditor - PT

Embassy Suites by Hilton; Raleigh (NC); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO

401k

Employee discounts

Job summary

Embassy Suites by Hilton in Raleigh is seeking a part-time Night Auditor for the 11pm-7am shift. Compensation ranges from $17-$19 per hour, with benefits including health, vision, dental, PTO, 401k and employee discounts.

The role involves greeting guests, registering arrivals, handling payments, and closing guest accounts at checkout. Ideal candidates will have a high school diploma or GED, be fluent in English, and prior Night Auditor or Front Desk experience in a brand hotel.

Qualifications

• Must speak, read, and understand English.

Responsibilities

• Greet guests with a friendly, sincere welcome and respond to requests with appropriate action.
• Maximize occupancy levels and promote hotel facilities to guests.
• Maintain cash bank per accounting guidelines and follow procedures.
• Coordinate with front office and other departments to ensure smooth operations.
• Follow safety, security and emergency procedures and protect guest information.

Education

High School Diploma or GED

Job description

Description

Job Purpose

Embassy Raleigh Crabtree is searching for a part-time Night Auditor (11pm-7am) to join our dynamic team. Compensation is based on experience between the wage of $17-$19. A valid North Carolina driver's license is required. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The primary purpose of the Night Auditor is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer fond farewell to guests.

Essential Job Functions

• Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
• Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible, and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities.
• Maintain cash bank per accounting guidelines. Comply with all accounting procedures.
• Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.
• Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
• Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc.
• Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards.
• Full-time/Part-time hours available; must have open availability for the overnight shift(11pm-7am)
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred. Must speak, read, and understand English. Previous experience as Night Auditor or Front Desk Agent in a brand hotel, preferably Marriott.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Functional Expert

Considered a thought leader on a subject

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Entrepreneurial Spirit

Inspired to perform well by an ability to drive new ventures within the business

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Experience

Required

1 year:

Previous experience as a Night Auditor or Front Desk Agent in a brand hotel

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.