Night Auditor: Precision in Balance & Warm Overnight Service

Parable Hospitality; California; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

Hilton Team Member Rates

Team events & volunteering

Job summary

Jamaica Bay Inn, a Tapestry Collection by Hilton, seeks a Night Auditor to manage overnight front desk and nightly financial close. You’ll greet guests, check in/out, answer questions, process reservations, and balance cash and revenues for a smooth dawn handoff.

The role emphasizes accuracy, independent work, and strong customer service with a welcoming overnight presence. Training provided, with access to Hilton team perks.

Qualifications

• 2+ years of hotel front desk experience preferred.
• Knowledge of hotel front desk operations and procedures.
• Strong customer service and communication skills.
• Comfortable working independently and making sound decisions during the overnight shift.
• Strong attention to detail and accuracy.
• Basic accounting and reconciliation skills.
• Comfortable handling cash, credit transactions, and guest accounts.
• Basic computer skills, typing, and cash register skills.
• Ability to prioritize and stay organized in a fast-paced environment.
• Dependable, responsible, and comfortable working overnight hours.
• Ability to stand for extended periods and walk, bend, stoop, reach, lift up to 20 lbs.

Responsibilities

• Provide friendly, professional guest service throughout the overnight shift.
• Welcome arriving guests and complete check-in and check-out procedures.
• Answer guest questions and provide knowledgeable information about the hotel and surroundings.
• Process reservations by phone and in person, communicating rates and hotel information.
• Process guest accounts, charges, receipts, and other forms of payment accurately.
• Balance and control cash and credit transactions per hotel procedures.
• Complete the nightly audit process and ensure revenues are balanced.
• Review and reconcile financial activity, addressing discrepancies as needed.
• Operate the hotel phone system and assist with calls and wake-up requests.
• Process and distribute guest mail, messages, and communications
• Maintain front desk logs and shift information for day team.
• Stay informed about hotel amenities and local events to assist guests.
• Maintain a safe, secure, clean front desk environment.
• Work independently and know when to seek support.
• Assist other departments as needed to support overnight operations.

Skills

Customer service

Communication

Attention to detail

Cash handling

Independent work

Multi-tasking

Basic computer skills

Tools

Cash register

POS system

Hotel management software

Job description

Jamaica Bay Inn, a Tapestry Collection by Hilton, seeks a Night Auditor to manage overnight front desk and nightly financial close. You’ll greet guests, check in/out, answer questions, process reservations, and balance cash and revenues for a smooth dawn handoff.

The role emphasizes accuracy, independent work, and strong customer service with a welcoming overnight presence. Training provided, with access to Hilton team perks.