Night Auditor: Precision Front Desk & Guest Experience

Millennium Hotel and Resorts UK; Los Angeles (CA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Hotel room discounts

Employee assistance program

Job summary

The Biltmore Los Angeles is seeking a Night Auditor to deliver an exceptional guest experience during overnight hours. You will balance daily financials, handle check-ins/outs, and collaborate with housekeeping and security to ensure smooth operations.

Ideal candidates bring strong communication, cash-handling accuracy, and a passion for hospitality. This historic downtown LA landmark offers opportunities for growth within Millennium Hotels & Resorts.

Qualifications

• High school diploma or equivalent required.
• Experience with hotel property management systems preferred (Opera).
• Strong customer service and cash-handling knowledge helpful.

Responsibilities

• Perform nightly audit procedures to balance daily financial transactions.
• Process guest check-ins and check-outs during overnight hours with excellent service.
• Reconcile room revenue, payments, cash transactions, and card settlements.
• Prepare and distribute daily operational and financial reports.
• Respond promptly to guest requests and resolve issues professionally.
• Answer calls, make reservations, and provide information about hotel services.
• Monitor security during overnight hours and ensure guest safety.
• Coordinate with housekeeping, engineering, and security for overnight needs.
• Maintain organized front desk and ensure policy compliance.
• Handle cash and balance the front desk drawer at shift end.
• Assist with early morning departures and day-shift prep.
• Demonstrate passion for hospitality and exceptional service.
• Show strong communication and interpersonal skills.
• Work in a fast-paced, dynamic environment with a solutions mindset.
• Be flexible for evening, weekend, and holiday shifts.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service

Flexibility

Teamwork

Education

High school diploma or equivalent

Tools

Opera Property Management System

MS Office Suite

Job description

The Biltmore Los Angeles is seeking a Night Auditor to deliver an exceptional guest experience during overnight hours. You will balance daily financials, handle check-ins/outs, and collaborate with housekeeping and security to ensure smooth operations.

Ideal candidates bring strong communication, cash-handling accuracy, and a passion for hospitality. This historic downtown LA landmark offers opportunities for growth within Millennium Hotels & Resorts.