Night Audit Pro — Overnight Front Desk & Growth

Ontario Trillium Foundation; Beverly Hills (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k)

Job summary

Mosaic Hotel in Beverly Hills seeks an attentive Night Audit Agent to manage overnight operations, greet late arrivals, and close out daily business with accuracy. You’ll ensure smooth handoffs to the morning team and maintain guest satisfaction throughout the night.

The role requires strong interpersonal skills, a calm demeanor under pressure, and basic arithmetic with familiarity of Opera PMS. Competitive benefits accompany this position.

Qualifications

• 1 year related front desk or night audit experience preferred.
• Positive, energetic, service-oriented with strong interpersonal and organizational skills.
• Clear verbal and written English communication.

Responsibilities

• Serve as the primary overnight guest contact handling check-in/check-out, billing, and folio settlement.
• Field calls, emails, and guest inquiries, resolving needs to keep guests happy.
• Input guest information and payments into Opera and other hotel systems.
• Coordinate with Front Desk, Housekeeping, and Engineering for safety, security and cleanliness.
• Reconcile daily front desk tasks, balance posts, and close the day’s business.
• Run AR and next-day reports for the hotel.
• Document safety issues and incidents, and suggest preventive steps.
• Report significant guest complaints to the General Manager or Supervisor.
• Maintain professional appearance and provide consistent service overnight.
• Assist other departments as needed to keep operations smooth overnight.

Skills

Front desk experience

Night audit

Customer service

English communication

Cash handling

Tools

Opera PMS

Job description

Mosaic Hotel in Beverly Hills seeks an attentive Night Audit Agent to manage overnight operations, greet late arrivals, and close out daily business with accuracy. You’ll ensure smooth handoffs to the morning team and maintain guest satisfaction throughout the night.

The role requires strong interpersonal skills, a calm demeanor under pressure, and basic arithmetic with familiarity of Opera PMS. Competitive benefits accompany this position.