Night Auditor — Overnight Revenue & Front Desk Ops

HEI Hotels & Resorts; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with matching funds

Discounts

Job summary

HEI Hotels & Resorts operates the Residence Inn Birmingham Downtown at UAB, inviting you to join a team that values service and accuracy in nightly audit operations. You will coordinate with security and housekeeping to ensure quality service for guests and maintain strict financial controls.

The role emphasizes daily revenue reporting, data integrity, and efficient problem-solving in a fast-paced hotel environment, with opportunities for career growth within HEI’s broad portfolio.

Qualifications

• Hotel experience preferred.
• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
• Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer system.
• Effective verbal and written communication skills.

Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, Point of Service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Numerical accuracy

Guest relations

Computer systems

Verbal & written communication

Job description

HEI Hotels & Resorts operates the Residence Inn Birmingham Downtown at UAB, inviting you to join a team that values service and accuracy in nightly audit operations. You will coordinate with security and housekeeping to ensure quality service for guests and maintain strict financial controls.

The role emphasizes daily revenue reporting, data integrity, and efficient problem-solving in a fast-paced hotel environment, with opportunities for career growth within HEI’s broad portfolio.