Night Auditor: Overnight Guest Services & Ledger Balancing

Stonebridge Hospitality Management; Loveland (CO); On-site; USD 22,000 - 23,000; Part time

Job summary

Stonebridge Hospitality Management seeks a Night Auditor for Fairfield Inn & Suites in Loveland, CO. The role balances daily revenues, conducts bookkeeping, and assists guests with check-ins/check-outs during overnight shifts.

Responsibilities include room assignment, payment verification, and ensuring accurate guest accounts using the PMS. Requires hospitality experience and strong communication skills. Flexible weekends/holidays may be involved.

Qualifications

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong verbal and written communication skills.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and elevate issues to management when necessary.
• Perform nightly “bucket checks” to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Skills

Hospitality

Bookkeeping basics

Communication skills

PMS Proficiency

Customer service

Problem solving

Independent work

Detail oriented

Tools

Office software

Job description

Stonebridge Hospitality Management seeks a Night Auditor for Fairfield Inn & Suites in Loveland, CO. The role balances daily revenues, conducts bookkeeping, and assists guests with check-ins/check-outs during overnight shifts.

Responsibilities include room assignment, payment verification, and ensuring accurate guest accounts using the PMS. Requires hospitality experience and strong communication skills. Flexible weekends/holidays may be involved.