Night Auditor: Overnight Guest & Revenue Specialist

Courtyard Indianapolis Northwest; Legendary Hills (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k program with company match

Medical, Dental, and Vision insurance

Annual review with increase potential

Wellness benefits

Job summary

The Night Auditor at Arbor Lodging is responsible for the overnight audit process and accounting functions such as daily revenue reporting, accounts payable, transaction audits, and preparing final statements for the next day's check-outs.

They may also perform late-night reception duties including check-ins, guest requests, and wake-up calls, balancing daily charges and ensuring accuracy of front desk transactions.

Qualifications

• High school graduate or equivalent.
• Minimum one (1) year of hotel front desk experience.
• Understand basic principles of auditing, balancing, and closing out accounts.
• Know how to operate front office equipment.
• Experience handling cash, accounting procedures, and general administrative tasks.
• Excellent customer service skills.

Responsibilities

• Check front office accounting records for accuracy summarize information for the hotel's financial records.
• Track room revenue, occupancy percentages, and other front office operating statistics.
• Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day.
• Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
• Ensure charges of the day have been properly posted to the appropriate guest folio or master account.
• Process guest charges voucher and credit card vouchers.
• Transfer charges and deposits to master accounts.
• Check to see that all charges are assigned to the appropriate departments.
• Verify that all transactions performed at the front desk are supported by documentary evidence and signatures.
• Print and file reservations for the next business day.
• Monitor the status of coupon, discount, and other promotional programs.
• Perform check-ins and check-outs as well as wake-up calls.
• Summarize results of operations for management.
• Balance the days charges, making corrections as necessary.
• Respond to guest needs, special requests, and complaints.

Job description

The Night Auditor at Arbor Lodging is responsible for the overnight audit process and accounting functions such as daily revenue reporting, accounts payable, transaction audits, and preparing final statements for the next day's check-outs.

They may also perform late-night reception duties including check-ins, guest requests, and wake-up calls, balancing daily charges and ensuring accuracy of front desk transactions.