Night Auditor: Overnight Finance & Guest Services

Arbor Lodging; Indianapolis (IN); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Annual reviews with increases

401k with company match

Medical, Dental & Vision insurance

Wellness benefits

Descripción de la vacante

Arbor Lodging is seeking a Night Auditor to manage overnight audit, revenue reporting, and daily reconciliations. The role may include late-night front desk duties such as check-ins and guest requests.

Requires a high school diploma, at least one year of hotel front desk experience, basic auditing knowledge, cash handling, and strong customer service. Arbor Lodging offers competitive benefits and growth opportunities.

Formación

• High school graduate or equivalent.
• Minimum one (1) year of hotel front desk experience.
• Understand basic principles of auditing, balancing, and closing out accounts.
• Know how to operate front office equipment.
• Experience handling cash, accounting procedures, and general administrative tasks.
• Excellent customer service skills.

Responsabilidades

• Check front office accounting records for accuracy; summarize information for the hotel's financial records.
• Track room revenue, occupancy percentages, and other front office operating statistics.
• Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day.
• Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
• Ensure charges of the day have been properly posted to the appropriate guest folio or master account.
• Process guest charges voucher and credit card vouchers.
• Transfer charges and deposits to master accounts.
• Check to see that all charges are assigned to the appropriate departments.
• Verify that all transactions performed at the front desk are supported by documentary evidence and signatures.
• Print and file reservations for the next business day.
• Monitor the status of coupon, discount, and other promotional programs.
• Perform check-ins and check-outs as well as wake-up calls.
• Summarize results of operations for management.
• Balance the day's charges, making corrections as necessary.
• Respond to guest needs, special requests, and complaints.
• Ability to sit, stand, or walk for extended periods of time.
• Additional tasks may be assigned at any given time.

Descripción del empleo

Arbor Lodging is seeking a Night Auditor to manage overnight audit, revenue reporting, and daily reconciliations. The role may include late-night front desk duties such as check-ins and guest requests.

Requires a high school diploma, at least one year of hotel front desk experience, basic auditing knowledge, cash handling, and strong customer service. Arbor Lodging offers competitive benefits and growth opportunities.