Night Auditor: Overnight Guest Experience & Safety

MCR; Miami (FL); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral Bonuses

Career Advancement

Health, Dental, Vision Insurance

Job summary

Hyatt Place Miami Airport-East, operated by MCR, seeks a Night Auditor to manage overnight audit processes and ensure accurate reporting and guest safety. The role requires adherence to guidelines, strong communication, and a guest-focused mindset in a fast-paced hotel environment.

Responsibilities include completing audit reports on time, enforcing overnight security protocols, and handling daily mail in a timely manner.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Must have a positive attitude and willingness to learn.
• Must understand and follow guidelines and procedures.
• Ability to work well under pace and pressure.
• Effective listening and conflict resolution with guests and coworkers.
• Clear and proactive communication skills.
• Strong hospitality and guest service mindset.

Responsibilities

• Overnight audit management: complete and send reports by the overnight checklist deadline.
• Maintain security procedures for overnight operations and guest safety.
• Process incoming mail as required per shift checklist.

Skills

Listening

Conflict Resolution

Communication Skills

Can-Do Attitude

Hospitality Experience

Job description

Hyatt Place Miami Airport-East, operated by MCR, seeks a Night Auditor to manage overnight audit processes and ensure accurate reporting and guest safety. The role requires adherence to guidelines, strong communication, and a guest-focused mindset in a fast-paced hotel environment.

Responsibilities include completing audit reports on time, enforcing overnight security protocols, and handling daily mail in a timely manner.