Night Auditor & Guest Services Specialist

HHM Hospitality; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Daily Pay

Travel Discounts

Commuter Benefits

Wellness Program

Education/Development

Referral Bonus

Job summary

HHM Hotels in Miami is seeking a Night Auditor to balance revenue, close daily books, and reset the system for the next day while supporting Guest Service Agent duties. Responsibilities include nightly audits, reconciling cashiers and credit cards, and maintaining guest records.

The role requires a high school diploma, prior night audit or accounting experience, and proficiency with Excel. FSD training may be completed within 90 days of hire. Competitive wages and strong benefits are offered.

Qualifications

• Night audit and accounting duties are required or trained.
• Basic arithmetic and computer literacy are required.
• FSD training within 90 days of employment is desirable or required.

Responsibilities

• Balance accounts and conduct nightly audits.
• Maintain records of room availability and guest accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Process and transmit credit card settlements.
• Enter financial information into BRAINS network.
• Check guests in/out and provide Guest Service Agent support.
• Respond to guest inquiries and resolve complaints.
• Strive to improve guest satisfaction scores.

Skills

Night audit

Accounting experience

Excel

Arithmetic

FSD training within 90 days

Education

High School diploma or equivalent

Tools

Excel

Job description

HHM Hotels in Miami is seeking a Night Auditor to balance revenue, close daily books, and reset the system for the next day while supporting Guest Service Agent duties. Responsibilities include nightly audits, reconciling cashiers and credit cards, and maintaining guest records.

The role requires a high school diploma, prior night audit or accounting experience, and proficiency with Excel. FSD training may be completed within 90 days of hire. Competitive wages and strong benefits are offered.